If a password to a registered Data Zoo account is incorrectly entered 5 times, the account gets locked, meaning it cannot be logged in even to reset the password. This is a security measure to prevent brute force attacks.
If your account has been locked, please raise a ticket in our Support Portal: https://datazoo.freshdesk.com/support/tickets/new
My account is locked. What to do? Print
Modified on: Tue, 27 Jul, 2021 at 1:41 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.