Knowledge Base: IDU Core Web Portal

We distribute the passwords through email. For password distribution as a result a new account request or password resetting, always share all the necessar...

Passwords can be reset by our Data Zoo Support team. We are available 24/6 and are happy to solve any login issues you may have.

One possible reason for this is that you are trying to access the environment to which you don't have access. For instance, trying to sign in to the PRO...

If a password to a registered Data Zoo account is incorrectly entered 5 times, the account gets locked, meaning you no longer have access with those credent...