Common Issues
There are many potential reasons why an Australian Passport is not being verified. Please confirm the following before resubmitting: The passport is curre...
Fri, 11 Mar, 2022 at 4:45 AM
There are several possible reasons why an Australian Driver Licence is not being verified. With each State and Territory issuing licences and managing data...
Thu, 9 Jun, 2022 at 3:03 AM
A common reason for the failure of valid Chinese identity documents is that the name entered is not in Chinese characters. Any other language for the name f...
Fri, 17 Sep, 2021 at 3:14 AM
While verifying Chinese documents, you may have encountered the error which says 'date of birth does not pass validation' even though you are using ...
Thu, 14 Oct, 2021 at 3:56 AM
The name (first name) that is printed on the card is different from what is stored at the national driver's license database (known as NEVDIS) as their ...
Thu, 9 Jun, 2022 at 6:05 AM
The current cyberattacks have expedited to upload of the card number information for their respective licenses to the National Exchange of Vehicle and Drive...
Tue, 8 Nov, 2022 at 10:45 PM